Case Study: Implementation Partner for Professional Services Launch
See how we drove 525% revenue growth for a software provider.
Client Background
Industry: Software Solutions
Location: Global presence
Business Size: Medium
Challenges and Objectives
Challenges: Needed to implement a professional services model while maintaining service continuity.
Objectives: Drive revenue growth through professional services and establish a scalable framework.
Services Provided
Oversaw the launch of professional services, achieving a 525% revenue increase.
Monitored rollouts, addressed real-time challenges, and minimized disruptions.
Developed a scalable partner program to enhance service delivery.
Results and Impact
Achieved $3.5M ARR during a period of client exodus.
Expanded services without increasing full-time headcount.
Lessons Learned
Partner programs are instrumental in scaling without compromising service quality.
Partner programs are treated as a direct cost, lessening the impact during times of expansion.